Shipping policy

AVRIDEN Outdoor Shipping Policy

We currently serve customers in the United Kingdom. Delivery availability, estimated timing and any charge applicable to your order are shown on the relevant product page and at checkout before payment.

Processing and delivery times vary by product, destination and fulfilment partner. The estimate shown at the point of purchase applies to your order. Delivery estimates are not guarantees, but we will contact you if we become aware of a material delay.

Furniture, shelters, storage and other bulky goods may be delivered by a specialist carrier. Some services may require a delivery appointment, suitable vehicle access or assistance at the delivery point. Any known restrictions or additional charges will be disclosed before purchase.

Where tracking is available, it will be included in your dispatch email. Tracking may take up to 24 hours after dispatch to display its first scan.

Please check your delivery address and access measurements before ordering. Contact us promptly if an address needs correcting; changes cannot be guaranteed after fulfilment begins.

If tracking shows a delivery that you have not received, or an item arrives damaged, contact hello@avridenoutdoor.com promptly with your order number. Retain all packaging and take clear photographs of any damage and the delivery label.

We do not currently offer international delivery unless it is expressly available at checkout.

AVRIDEN Outdoor is a trading name of Roadpup Ltd, registered in England and Wales under company number 16884558. Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.